If you have not been approved to pay on account and to ensure timely processing of your order, please review our COD payment policy below:
- Payment is required in full before any order is picked up or shipped.
- For orders over $200, a 50 % deposit is required before production begins.
- Orders that include graphic design services require a deposit prior to any design work.
- The remaining balance must be paid before pickup or shipment.
- Deposits are applied toward your final invoice and are generally non-refundable once production or design work has started.
- If you would like to become a charge customer with net 30 options, you can fill out our credit application form
We appreciate your understanding and cooperation. If you have any questions about payment or deposits, please contact us before placing your order.
Deluxe Retractable Stand features all the benefits of the standard retractable banner stand plus a sleek wide base design with polished ends. This stand is a convenient and professional way to showcase your products and services. This stand has an adjustable telescopic support pole to allow for graphic size adjustment. And when not in use, the banner can be retracted easily and stored in its aluminum casing.
You can find a PDF of our W9 Form here.
Businesses use IRS Form W-9, Request for Taxpayer Identification Number and Certification, to get information from vendors they hire.
A print ready file is typically a PDF file with the correct colorspace and correct resolution, with bleeds if necessary.
The colorspace for printing, offset and digital, is CMYK. The resolution for printing, digital or offset, is 300 dpi. Resolution for wide format printing is 150dpi, but in some circumstances can go down to 72 dpi.
Do you offer net 30, or can you bill us and we will pay later?
We offer net 30 for approved customers must pay invoices within 30 days of the invoice date. Late payments may result in fees or suspension of credit privileges.
Fill out a credit application and we will contact you if you are approved.
What are Bleeds?
Bleeds are used in the printing process to allow your image, graphics or background to bleed off the sheet.
Printing presses and digital printers are not capable of printing all the way to edge of the sheet. This means, if you want it to go all the way to the edge, we have to print on a larger sheet then trim off some of the graphic. The standard bleed amount is 1/8 (.125) of an inch.
The easiest way to set-up a file for bleeds is add 1/8 inch to the size of your art-board all the way around. You will also want to keep any important information at least 1/8 inch to 1/4 of an inch from the trim area. Popular design software, such as Adobe CC products, include a bleed option when setting up your document. That makes it super easy when it’s time to export and you want to include bleeds.
Watch the videos below for a tutorial on how to add bleeds using Adobe InDesign.
Video by jeremyb, youtube user.
Video by Printing Specialists
What is your turn-a-round time?
Turn-a-round time depends on what we are printing or making for you. Standard turn-a-round for most items is about 4-5 business days. If you need something sooner we can accommodate. It may involve changing the process of how we print, and that might increase your cost.
Some products can take up to 10-14 business days to make. A trade-show booth, for example, might need a special order for the display. Some custom printed items with specialty finishing, promotional products or special order items might have to go to one our vendors for a process we don’t do in our shop.
Nearly everything we print we make in house.